Refund
At ALAE SUPER JEE MARTYY PRIVATE LIMITED, we take pride in offering high-quality incense sticks, dhoop, and agarbatti products. Your satisfaction is important to us, and we strive to ensure you have a pleasant shopping experience at www.prishadivine.com.
Please review our refund policy carefully:
Refund Eligibility:
- Refund Period: You can request a refund within 3 to 4 days from the date of delivery.
- Non-Refundable Products: Broken or damaged products will not be eligible for a refund. Kindly inspect the products upon receiving them and notify us immediately of any issues.
Conditions for Refund:
- The item must be in its original packaging, unused, and in the same condition as when you received it.
- A refund request must include the order number and details of the product you wish to return.
Refund Process:
- To initiate a refund, contact our customer support team at alae.sjmpl@gmail.com with your order details.
- Upon receiving your request, we will verify the details and provide further instructions on returning the item.
- Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
Refund Approval:
- If your refund is approved, a credit will automatically be applied to your original method of payment within 7-10 business days.
Please note that shipping costs are non-refundable, and customers are responsible for return shipping unless the error is on our end.
For further queries, feel free to reach out to our support team.
Thank you for choosing Prisha Divine!